Privacy Policy

Welcome to PRESTIX ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the "Platform").

Please read this Privacy Policy carefully. By accessing or using our Platform, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Platform.

We collect information in several ways when you use our Platform:

Personal Information You Provide: •Account information (name, email address, phone number, password) •Payment information (credit/debit card details, billing address) •Profile information (profile picture, preferences) •Event information (for hosts: event details, venue information) •Communications (messages, support requests, feedback)

Information Collected Automatically: •Device information (IP address, browser type, operating system) •Usage data (pages visited, features used, time spent) •Location data (with your consent, for location-based services) •Cookies and similar tracking technologies

Information from Third Parties: •Social media profiles (when you sign up using social login) •Payment processors (transaction confirmations) •Analytics providers (aggregated usage data)

We use the information we collect for various purposes, including:

Providing Our Services: •Processing ticket purchases and event registrations •Facilitating communication between hosts and attendees •Sending tickets, confirmations, and event updates •Processing payments and refunds

Improving Our Platform: •Analyzing usage patterns to improve user experience •Developing new features and services •Conducting research and analytics •Troubleshooting and fixing technical issues

Communication: •Sending service-related announcements •Marketing communications (with your consent) •Responding to inquiries and support requests •Sending event reminders and recommendations

Safety and Security: •Preventing fraud and unauthorized access •Enforcing our terms and policies •Protecting the rights and safety of users •Complying with legal obligations

We may share your information in the following circumstances:

With Event Hosts: When you purchase tickets, we share necessary information with event hosts (name, email, ticket details) to facilitate entry and communication about the event.

With Service Providers: We work with third-party companies that help us operate our Platform, including: •Payment processors (Stripe) •Cloud hosting providers •Email service providers •Analytics providers •Customer support tools

For Legal Reasons: We may disclose your information if required by law, court order, or government request, or to protect our rights, privacy, safety, or property.

Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

With Your Consent: We may share your information for other purposes with your explicit consent.

We implement appropriate technical and organizational measures to protect your personal information, including:

•Encryption of data in transit (SSL/TLS) and at rest •Secure payment processing through PCI-compliant providers •Regular security assessments and penetration testing •Access controls and authentication measures •Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

We retain your personal information for as long as necessary to:

•Provide our services to you •Comply with legal obligations •Resolve disputes and enforce agreements •Maintain business records

When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law or for legitimate business purposes.

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you.

Correction: Request correction of inaccurate or incomplete information.

Deletion: Request deletion of your personal information (subject to legal exceptions).

Portability: Request a copy of your data in a machine-readable format.

Opt-Out: Opt out of marketing communications at any time.

Withdraw Consent: Withdraw consent where processing is based on consent.

To exercise these rights, please contact us at privacy@prestix.com.au. We will respond to your request within 30 days.

We use cookies and similar tracking technologies to collect and store information. These include:

Essential Cookies: Required for the Platform to function properly (authentication, security).

Analytics Cookies: Help us understand how users interact with our Platform.

Marketing Cookies: Used to deliver relevant advertisements and measure campaign effectiveness.

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our Platform.

Our Platform is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@prestix.com.au.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.

When we transfer your information internationally, we implement appropriate safeguards to protect your information, including: •Standard contractual clauses approved by relevant authorities •Data processing agreements with our service providers •Compliance with applicable data protection frameworks

We may update this Privacy Policy from time to time. We will notify you of any material changes by: •Posting the updated Privacy Policy on our Platform •Sending you an email notification •Displaying a prominent notice on our Platform

Your continued use of our Platform after such modifications constitutes your acknowledgment of the modified Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

PRESTIX Pty Ltd Email: privacy@prestix.com.au Address: Sydney, NSW, Australia

For EU residents, you may also contact your local data protection authority if you have concerns about our privacy practices.